How much is delivery?
Delivery is available in the below Darwin and Alice Springs postcodes for $5.00:
0800, 0810, 0811, 0812, 0813, 0820, 0822,0828, 0829, 0832, 0835, 0836, 0839, 0870
If you are outside of this area, your delivery cost will be $9.50. At the checkout page you will be offered a number of delivery services to choose from.
Click Here to view our shipping policy.
I selected click & collect, where do I collect my order from?
You will be notified by our retailer when your order is ready to collect.
Collection is from 10am to 2pm, Monday to Friday from the retailer at Darwin International Airport. Free parking is available in the Short Stay Car Park when collecting your purchase.
What happens if I'm not home to receive my order?
We recommend all deliveries be shipped to a location that is attended during business hours, whether that is a home, work or other address, to minimize any re-delivery delays and/or fees.
As we use couriers to deliver all parcels, products will not be delivered to an unattended address. The courier will require a signature from an occupant at the specified delivery address at the time of delivery. If no one is available to sign for any parcel, a card will be left and the parcel will be re-directed to the nearest Courier depot. You will then be responsible for collecting the parcel from that depot or paying an additional charge for re-delivery.
Do you ship to PO boxes?
We don’t currently ship to PO boxes or Parcel Lockers.
How can I contact On Sale?
We have a dedicated customer service team to assist with your enquiries.
You can email us at firstname.lastname@example.org